FAQ

Here are some frequently asked questions to assist customers quickly:

Do you offer international shipping?

No. We currently ship only within the United States.

Do you charge for shipping?

No. Shipping is free for all U.S. orders.

When will my order arrive?

Processing time: 3–4 business days
Shipping time: 5–6 business days

How long do I have to request a return or exchange?

Return requests accepted within 7 days of receipt.
Exchange requests accepted within 10 days of receipt.

When will I receive my refund?

Refunds are processed within 5–10 business days after approval.

What should I do if my package arrives damaged?

Contact us immediately with order number and photos of damage. We will assist with a replacement or refund.

How can I contact customer support?

Phone, email, and mailing address are provided in the Contact Us section above.